Insurance Information That You Need To Know…
Tandem Counseling does not offer billing through insurance, at this time.
You will be provided an online portal that includes billing information, or your therapist can email you a “super bill” anytime – at your request. This “super bill” provides necessary information to your insurance company for possible reimbursement. Reimbursements should be discussed between the client and his/her insurance provider. Often times these charges are applied as “out of network” and are reimbursed at different rates or used towards a deductible.
Clients are able to use HSA or FSA accounts as a form of payment.
Things to keep in mind:
1. Insurance companies typically require a diagnosis code to be billed or reimbursed. At Tandem Counseling, our clinicians can assign a diagnostic code to your billing – however – great care will be taken to make sure a client is diagnosed correctly and cautiously.
2. Insurance companies typically only cover a certain number of Behavioral Health visits at a reduced rate. Depending on the client’s insurance plan – Behavioral Health – may not be covered at all, or if you have a high deductible plan you may still be paying standard rates until your deductible is met.
3. When therapists’s bill through insurance, the insurance companies have direct access to billing and documentation for the client’s record. Tandem Counseling holds confidentiality in the highest regard and tries to protect against others seeing your record, as much as possible.